The heel lifts should stay fixed in place with the 3M sticky tape, and they work especially well underneath an OrthoSole insole.
We recommend wearing our heel lifts either under a single foot to help with leg length discrepancy, under both feet so not to put your body out of line by causing an imbalance, or under both feet to simply boost your height.
For your parcel to be eligible for same day dispatch all orders must be placed before 11am GMT Monday – Friday. For more on our Shipping Methods click here.
All prices are inclusive of VAT in the UK and any non UK Countries prices will be ex. VAT at the current rates and are correct at the time of entering information.
Our products are sold on a DDU (Delivery Duty Unpaid) basis. Additional taxes, fees or levies may apply according local legislation.
Returns are up to 14 calendar days after the day on which you receive your goods.
If you have received the goods before you cancel your order then you must send the goods back to our contact address (this can be provided upon request) at your own cost and risk. If you cancel your order but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address (this can be provided upon request) at your own cost and risk as soon as possible.
Please note we may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example excessive use or wearing the goods prior to cancellation) see T&Cs for more information here.
Answer: A Heel Lift is a product that is used to either provide comfort under a single foot if you have a leg length discrepancy or under both feet to provide a height boost.
Answer: OrthoSole Heel Lifts can be used in any footwear that you are able to place them in comfortably!
Answer: This is a tricky one! Each individual will have a different answer all depending on the reason they are looking to purchase a Heel Lift.
Our heel lifts can be prescribed by professionals who have measured leg differences in millimeters, and then the correct size chosen to be added to a person’s footwear to assist them.
Answer: OrthoSole heel lifts are sold in pairs and are available in 6 different thicknesses (4mm, 6mm, 8mm, 10mm, 12mm, 15mm)
A Small Heel Lift usually fits a UK 3-6 shoe size
A Medium Heel Lift usually fits a UK 7-9 shoe size
A Large Heel Lift usually fits a UK 10-13 shoe size.
Answer: OrthoSole Heel Lifts are designed with a sticky tape to minimize movement in the shoe, this tape is on the bottom of the product so that it can be stuck directly to the inside bottom sole of the shoe.
Answer: We sell our Heel Lifts in pairs, there is no left foot and right foot with this product but who doesn’t like even numbers?
We will always ship our Heel Lifts in pairs to make sure our customers have the products they need for the comfort they are looking for.
Answer: Not every number 7 plastic can be recycled or reused so it’s important to check your local council’s policy for this type.
Answer: We do not have a physical store, the idea is that you should test our products at home in peace and quiet where you feel most comfortable.
Answer: This is up to you, if you are happy to purchase on our website then go for it… but if you are looking at purchasing a few pairs regularly then check out our business enquiries page here
Answer: Open up your order confirmation email and click reply, then simply type an email to our orders team letting them know you would like to return or exchange your order and why.
Our team will then contact you back with the instructions on how to do so!
Answer: If we haven’t already answered our question don’t worry! Our dedicated team are available at most times to answer your questions.
Check out our contact us page for more here.